Privacy Policy

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At Forklift Training Birmingham(referred to as "we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://forklift-training-birmingham.co.uk, and how you can manage your privacy preferences.

By using our Site, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using our Site.

1. Information We Collect

We collect various types of information to provide you with the best possible service, including:

Personal Information: 

When you sign up for our forklift training courses, contact us, or request more information, we may ask for personal details such as:

- Name

- Email address

- Phone number

- Company name (if applicable)

- Payment details (if applicable)

Non-Personal Information: 

We may also collect non-personal information about your use of our website through cookies and analytics tools, such as:

- IP address

- Browser type

- Device type

- Pages visited

- Referral sources

2. How We Use Your Information

We use your information for the following purposes:

- To provide services: Process your training course bookings and inquiries.

- To communicate with you: Send confirmation emails, updates, or promotional material (with your consent).

- To improve our website: Analyze usage patterns to enhance the user experience.

- For security and compliance: Prevent fraud, and ensure the safety and integrity of our services.

3. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your experience and track user behavior on our site. You can manage your cookie preferences through your browser settings..

4. Data Sharing and Disclosure

We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:

- With trusted service providers: Third parties who assist with payment processing, website hosting, and data analysis, under strict contractual obligations to maintain confidentiality and security.

- Legal obligations: If required by law, regulation, or legal process (e.g., a subpoena or court order), we may disclose your personal information.

 5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet is entirely secure, and while we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal data:

- Access: You can request a copy of the personal information we hold about you.

- Correction: You can request that we correct or update any inaccurate or incomplete information.

- Deletion: You can request that we delete your personal data, subject to certain legal exceptions.

- Opt-out: You can opt-out of receiving marketing communications by following the unsubscribe link in any email or contacting us directly.

If you wish to exercise any of your rights, please contact us at [Your Contact Email].

 7. Third-Party Links

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

 8. Children's Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child under 16, please contact us immediately, and we will take steps to remove that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Please review this policy periodically to stay informed about how we are protecting your information.

 10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Forklift Training Birmingham  

Email: info@forklift-training-birmingham.co.uk

Phone: 01217149404